Overview
Jennifer Ashe & Son Funeral Directors Ltd is committed to protecting and respecting your privacy.
This policy explains how we collect, use and protect your personal data when you use our website or interact with us. We aim at all times to process your data lawfully, fairly and transparently.
By using our website, you consent to the practices described in this policy. You may withdraw your consent at any time.
Website: www.jafunerals.co.uk
Data Controller: Jennifer Ashe & Son Funeral Directors Ltd
Registered Address: Ashe House, 19–21 New Road, Willenhall, WV13 2BG
Data Protection Officer: John Ashe
If you are not satisfied with our handling of your data, you have the right to contact the Information Commissioner’s Office at www.ico.org.uk or call 0303 123 1113.
Definitions
Personal Data: Any information that identifies a person, such as name, address or contact details.
Data Subject: The individual whose data is being processed.
Cookies: Small files placed on your device to improve your browsing experience.
Data Protection Legislation: Includes UK GDPR and related laws governing personal data.
Information We Collect
We may collect the following information:
- Technical data such as IP address, browser type and operating system
- Information about your visit, including pages viewed and interactions
- Information provided via enquiry forms or correspondence
- Contact details such as name, address, email and telephone number
- Information required when arranging funeral services
How We Use Your Information
We use your data to:
- Provide funeral and related services
- Respond to enquiries and communicate with you
- Improve our website and services
- Understand customer needs and preferences
- Carry out administrative and business functions
- Maintain records relating to funeral arrangements
Where Your Data Is Stored
Your data is stored securely within the European Economic Area (EEA). In some cases, data may be shared with trusted third parties to provide services on our behalf.
We use secure systems including encrypted connections (SSL) to protect your data. Website data may be stored for up to six months unless required for ongoing services.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at office@jafunerals.co.uk.
Sharing Your Information
We may share your information with:
- Service providers and suppliers involved in funeral arrangements
- Professional advisors and subcontractors
- Authorities where required by law
- Third parties in the event of business sale or restructuring
We do not sell your personal data to third parties.
Cookies
We use cookies to improve your experience on our website.
- Strictly necessary cookies for site functionality
- Analytics cookies to understand site usage
- Functionality cookies to remember preferences
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
External Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies.
Children
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.
Changes to This Policy
We may update this policy from time to time to reflect changes in our services or legal requirements. Please check this page regularly.
Last updated: May 2018
Speak to Our Team
Please select your nearest branch below to speak directly with our team.